Terms of Service

1. Who we are

Armenian Transliterator (the “service”) is operated by Arshak Tsarukyan, sole proprietor, Republic of Armenia (“we”, “us”). You can reach us at [email protected].

By creating an API key, sending a request, or buying a plan, you accept these terms. If you accept them for a company, you confirm you may bind that company, and “you” means the company.

2. The service

The service converts Armenian typed in Latin letters into Eastern Armenian script. Every response contains an instant result produced by our own rules and dictionary. By default it also contains a polished version, written by an AI model, that corrects grammar and punctuation in the tone you choose. You can turn the polished version off per request with use_llm: false. The homepage demo is a free, limited preview of the instant result.

Transliteration is a best guess at what you meant. Results can contain mistakes, especially for names, rare words and mixed-language text. Check the output wherever a mistake would matter, such as legal, medical or financial text.

3. API keys

• The API requires a key. A free trial key is sent to the email address you sign up with; one trial per inbox.
• Keep your key secret. Don’t put it in public code or in an app that ships it to your users’ devices. You are responsible for all use of your key.
• If you think your key has leaked, tell us and we will revoke it and issue a new one.
• Give us a working email address and keep it up to date. We use it for service and billing notices.

4. Plans and quotas

• Free trial: 14 days, 1,000 requests in total, polished version included. No card needed, and nothing is charged when it ends.
• Developer: $9 a month for 20,000 requests a month.
• Business: $69 a month for 200,000 requests a month. No-log mode on request.
• Custom: volume, price and terms agreed with us in writing. Where that agreement differs from these terms, the agreement wins.

One request covers up to 500 characters of input; a longer text counts as one request for every started 500 characters. A single request can carry up to 10,000 characters. Monthly allowances reset on the first day of each calendar month (UTC), and unused requests do not carry over. When a trial ends or an allowance runs out, the API answers with HTTP 402 until the next period or a plan change. Corrections you send do not count against your allowance. We also limit how many requests a key can send per minute to keep the service fast for everyone.

You can change plans at any time by writing to us. Your key stays the same, the new limit applies right away, and the request count starts again from zero.

5. Billing and Paddle

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

When you buy a paid plan, you buy it from Paddle under Paddle’s buyer terms. Paddle takes the payment, calculates any sales tax or VAT and shows the total before you pay, and sends your receipts and invoices. We never see your card details.

Paid plans are monthly subscriptions. They renew automatically each month, charging the payment method you used, until you cancel. We will give you at least 30 days’ notice by email before a price change applies to your subscription.

6. Cancelling and refunds

You can cancel at any time from the link in Paddle’s receipt email, or by writing to us. Your plan keeps working until the end of the month you have paid for, and is not charged again. The first payment on a paid plan comes with a 30-day money-back guarantee. The details are in our Refund Policy, which is part of these terms.

7. Acceptable use

You agree not to:

• use the service for anything illegal, or to process content you have no right to process;
• share, sell or publish your API key, or resell raw access to the API as a stand-alone transliteration service without a Custom agreement;
• get around quotas, rate limits or the one-trial-per-inbox rule, for example with many trial keys;
• disrupt or overload the service, probe it for weaknesses, or scrape the homepage demo;
• copy the service’s dictionary or rules in bulk, for example by sending a word list to rebuild them.

Building the API into your own product, including one you sell to your customers, is exactly what it is for.

8. Your content

You keep all rights to the text you send and the results you receive. You give us permission to process your text only as far as needed to run the service for you: to convert it, to pass it to an AI provider when you ask for the polished version, to keep it for the retention period, and to check corrections against it. We do not use your text or your corrections to train AI models.

When you send a correction, you also let us add the corrected word or spelling to the dictionary every customer shares, after we review it. Only single words go into the dictionary, never your message.

You are responsible for having the right to send us the text, including any personal data in it. How we handle that data is set out in our Privacy Policy. If you need a data processing agreement, write to us.

9. Outside services

The polished version is written by OpenAI or Anthropic through their APIs. Requests reach us through Cloudflare, and Paddle handles payments. These providers act under their own terms. We choose them with care, but we are not responsible for outages on their side.

10. Availability and changes

We work to keep the service fast and available, and we publish its live state at /health. Unless a Custom agreement says otherwise, we do not promise a specific uptime. We may improve or change the service. If a change removes a feature you rely on or breaks the API in a way that needs work on your side, we will tell you by email at least 30 days in advance, except where security or the law requires faster action.

11. Ownership

We own the service, its software, documentation and dictionary, apart from the open datasets the dictionary is partly derived from, which keep their own licences. Using the service does not give you any rights to it beyond these terms. You own the output we return to you and can use it however you like.

12. Disclaimer

The service is provided “as is” and “as available”. As far as the law allows, we make no promises beyond those written in these terms, including that results will be error-free or fit for a particular purpose.

13. Liability

As far as the law allows, neither side is liable to the other for indirect or consequential loss, or for lost profits, revenue or data. Our total liability for all claims about the service is limited to the amount you paid for it in the 12 months before the claim arose. Nothing in these terms limits liability that cannot be limited by law, such as for fraud or wilful misconduct, or your rights as a consumer under the law that applies to you.

14. Suspension and termination

You can stop using the service and cancel your plan at any time. We may suspend or revoke a key that breaks these terms, puts the service or other customers at risk, or is used for fraud. Where possible, we will warn you first and give you a chance to fix the problem. If we end the service for reasons that are not your fault, we will refund the unused part of your current paid month.

15. Changes to these terms

We may update these terms. The date at the top always shows the current version. For a change that affects your rights, we will email you at least 14 days before it takes effect. If you keep using the service after that, the new terms apply. If you don’t agree, you can cancel.

16. Governing law

These terms are governed by the laws of the Republic of Armenia, and the courts of Yerevan have jurisdiction over any dispute. If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you can also bring a claim there.

17. Contact

Questions about these terms: [email protected]. For help with a payment or receipt, you can also contact Paddle at paddle.net.